I decided I don’t have the time to fight the legal battle with Abbey Carpet Corner. I know I’m legally OK, but just don’t have the time to deal with the hassles. If anyone else wants to take over the site, let me know.

If I do have the time, I may bring back the site as a forum. But that would be down the road a bit.

After refunding me, Abbey Carpet Corner is threatening to sue me.  They’re saying I cost them business… isn’t that what all bad reviews do?  Isn’t that even the point of a bad review?  I know they’re trying to bully me, but Neela is freaking out.

I’m on the fence.  I got my refund, so I don’t personally need the site anymore.  However, others will continue to end up getting screwed by these guys if they don’t know about my experience.  Anyone out there with some advice?

So it seems that Seth Bogart over at Abbey Carpet Corner is finally taking the situation seriously.  He said they are going to refund my money, without having me come in, and that I should see the refund in a day or so.

Right afterwards, Adam (the General Manager, I believe) called me to ask if I will be taking down abbeycarpetcornerreview.com.  I think I had predicted that question (and I still would love your input):
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I told Adam I would continue to update the site, for now, with the most current status.  Now, if the status is that I’ve received my refund, that would be the most current update.  However, until there is tangible proof that someone else would not have the same experience as me, I could not in good conscience, take the site down and leave others to go through my hell.  The only “tangible proof” I could think of are “Updated Terms & Conditions” on the contract.  Got any other suggestions?  Email them to me at roopesh dot blog at sheth dot com.

During my conversation with Adam, he said that my situation was unique and that the installer decided not to do the job.  I pointed out that the correspondence from Abbey Carpet Corner to both the BBB and Bank of America called out that materials were late.  Adam said he’d “have to go look at those letters”.  I think there’s obviously some scrambling to cover up lies and get the site down ASAP.

And you, loyal reader, can always get the latest updates right here or here, without having to dig through the whole site.

I’ve left Seth Bogart of Abbey Carpet Corner two messages now, returning his call.  No surprise, no return call.

Whatever.

After emailing me on March 28th, and not responding to my response, Seth Bogart of Abbey Carpet Corner left a voicemail for me today saying that he wants to process my refund now. I called back but “just missed him”.
Should be an interesting interaction if this happens.

What do you think?

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I’m not going to re-hash the entire story here, but Abbey Carpet Corner screwed me over, bad. They took my money and provided no services. So, I’m fighting back the only way I know how (after the BBB and credit card disputes): I put up a website, bought advertising, and am now running an internet campaign against Abbey Carpet Corner. Learn more at http://www.abbeycarpetcornerreview.com.