MobileMe (.Mac) Down for a full day. Where’s the outrage?

Posted on July 10th, 2008 by Roopesh Sheth

I find it absolutely amazing and unacceptable that Apple can get away with almost a full day (so far) of downtime of their MobileMe (previously known as .Mac) service and there’s hardly any news/blog coverage of the event.
What was supposed to happen:
7/9/2008 8PM: Shutdown .Mac
7/10/2008 12AM: Startup MobileMe
What has happened:
7/9/2008 10PM: Shutdown .Mac
7/10/2008 ALL DAY: [...]

Filed under: Apple, Consumer Dispute, Microsoft, customer service | 2 Comments »

Poor Return Experience with Petco

Posted on May 5th, 2008 by Roopesh Sheth

I have been a Petco customer for years and years and years. In fact, Quicken tells me I have been a loyal customer since 2002 (at least 2002, but that’s when I started using Quicken), spending $500 on average per year. And it looks like almost $3,000 of that is since Toby came [...]

Filed under: Amazon.com, customer service, pets | No Comments »